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How To buy & Pay

  • You can then browse eve-steve.com, choose the products you want and add them to your cart. There is a minimum order value of EGP 30.
     
  • When done, click on View Cart or Proceed to purchase in the right hand column of the page. Follow the Check Out process. This will allow you to choose your payment option. You can pay by Credit Card or you can choose to pay Cash on Delivery (Egypt ONLY) (up to EGP 5000).

     

    • Credit Card : You will be directed to the payment gateway of the Arab African International Bank. There you will securely enter your card data. nefsak.com does not see, know or save this data.
    • Cash on delivery : You will pay in cash when you recieve the ordered products.(Egypt ONLY)
     
  • We have the pleasure to ship anywhere using our logistics partner (Terms & Conditions apply). Shipping Cost will be calculated automatically, based on your order weight. You will be notified with the shipping cost of your order during your purchase process and before you finish your order. We recommend that you try to add items to your cart and see what the shipping cost will be.

Can I pay Cash On Delivery for my purchases on eve-steve.com?

Yes, Cash on Delivery is available in Egypt for orders between 30 EGP and 4000 EGP. Just choose the Cash On Delivery option during your checkout process.

Is it risky to use my credit card for online purchases?

When you use your credit card to buy on eve-steve.com, you get redirected to the secure website of the Arab African International Bank. You pay on the site of the bank securely and then you are returned to eve-steve.com to complete your order. eve-steve.com does not see or save your card details.

How do you calculate the shipping cost of my order?

The shipping cost is calculated based on the weight of your order and your address. The more items you buy at one time, the more you save on the shipping costs

it’s been 5 to 7 days and I haven’t received my Order yet! where is it?

5 to 7 business days is the usual timeframe for receiving an item bought on eve-steve.com unfortunately however, delays might occur for a variety of reasons, and for that we apologize. Reasons for this could include, but are not limited to there could be unprecedented volumes in delivery from the courier company or other unforeseen delivery schedule issues, and even at times delays from the buyer side such as missed communication to confirm purchase or to schedule a delivery time among other things.
however as a first step don’t worry your purchase on eve-steve.com is secure and it’s our aim to provide you with the best shopping experience and we take your receipt of an item within acceptable timeframes very seriously. Should you have any concerns you can reach our Customer Service Team through the Contact Us page via the inquiry form. We’re always here to help you.

How much will I pay for shipping of the products I buy?

The website will automatically calculate the shipping cost of your order and display it to you before you complete your order.

What are the areas that you deliver to?

We deliver through our courier partner company to anywhere in the world. However, please make sure to have complete address details in your profile and your preferred delivery time correct.

I am still worried! What if my item gets lost?

There’s no need to worry. An item is only considered delivered when we have your signature on the delivery note and the item is in your hands. . For whatever the reason, if an item does get lost you will receive a full refund of your money if you have paid through electronic means (Credit or Debit Card, other payment cards) and in the event that you chose Cash on Delivery (COD) then you are not liable to make a payment or penalized for a non-delivered item.